Ten days after having to close due to an undisclosed technical problem, we have just received news that Surf Snowdonia will be re-opening tomorrow, just in time for the August Bank Holiday weekend. The lagoon needed to be drained to enable the engineers to address the problem, which turned out to be an issue with the wheels that drive the wave mechanism.
To rectify the fault, the engineers from Wavegarden have made adjustments to the tolerance and torque of the drive wheels and after a few days of testing, have given the go ahead to reopen the lagoon, with the assurance the problem shouldn’t happen again. This will be good news for the surf fans desperate to try out the pioneering facility, and music to the ears of the Surf Snowdonia team, who although managed to keep the rest of the site operational, have been receiving some negativity on social media.
Anyone affected by the recent closure has had the offer of a credit to revisit Surf Snowdonia or a full refund and it has been revealed that in the opening fortnight 3500 people rode the wave in Dolgarrog, with a staggering 14000 people visiting the site. Fingers crossed, the teething problems have now been resolved and the lagoon won’t need draining again, especially as it actually takes a total of 48 hours just to drain and refill it!
Good luck to all the team at Surf Snowdonia this weekend and if you are visiting let us know how you get on. What do you make of the early forced closure and if you were one of the first 3500 surfers to try out the wave, how did you find it?